Maximize Your Chances of Selling Your Dental Practice and Your Sales Price – Part 1

 5 Ways to Improve the Selling Price of a Dental Practice

When someone wants to sell their home, what is the first thing that comes to mind? Typically they will start by improving curb appeal, cleaning out the clutter and making sure it is spotless,  and making it more appealing to the masses. Sellers of dental practices need to think the same way. Here are five ways a dentist can clean their house before they put their dental practice up for sale:

1. Clean up you practice management software – check for old uncollectible balances and write them off. If any of the accounts are collectible, get on them, offer discounts to collect them and clean up the accounts receivables. Check the procedures that the hygienist gets credit for and make sure those are accurate. Be sure your fee schedule is up to date, even those procedures you haven’t performed in ten years. Eliminate, if you can, any provider codes like a hygienist that hasn’t been there in five years or a dentist, i.e. associate and/or original owner provider codes that are still lingering in the system.

2. Clean-up your other record keeping – Make sure expenses are coded properly and discretionary expenses are easily identified. Remove any expense accounts you haven’t used in five years. Have the records filed away in an organized manner so they are quickly accessed when requested by a potential dental practice buyer. Have an organized filing system for your accounts payable invoices and your dental patient charts. This will make it easier on you when the information is requested or when asked questions to support certain expenses etc. It will also make it easier on the buyer for their due diligence.

3. Clean up your office – get rid of the clutter lying on the desk in the reception area and get rid of the “stuff” lying on counters in your lab and kitchen area. Spruce up the reception area and the operatories with up to date décor and a fresh coat of paint, if necessary. Look for opportunities to replace old, outdated pictures with newer, relevant artwork. Be sure the private offices are tidy and without clutter and get the carpets or flooring cleaned. Simple things… you’re not looking to spend a ton of money, hopefully. Make sure the outside is as appealing as you can make it depending on your control over the location of your dental practice.

4. Clean up your staff - make sure their compensation is reasonable and you separate regular wages with discretionary bonuses. Remind them how generous you’re being to them and that the new owner may not be in a position to be as generous to them. If you’re providing unusually generous paid vacation, sick, and holiday pay and year-end holiday bonuses, make sure they understand these are discretionary fringe benefits you’ve been able to afford to show your appreciation of them.

5. Clean up your other overhead – keep in mind you should have been doing this anyway and well before you decide to sell your dental practice. Make sure you only buy the things you need and be sure to price shop. Make sure your staff remains vigilant about spending to control overhead. Evaluate some of your services like telephone, gas & electric, internet or cable, your insurance needs and make sure you’re not overspending. Be an excellent CFO….profits drive value and the more profits your practice shows the more value you’re likely to get.

I am certain there are other areas of your dental practice you can clean up, just as would do when selling your home. Many of the items will be easy and inexpensive fixes, however, they will go a long way in making your dental practice that much more attractive to a prospective buyer.

To review your specific situation, email Ellen Dorner or call her at (800) 772-1065. Here is our Dental Practice Sales website.

Selling a Dental Practice in a Distress Situation

Here is a blog from Ron Ehman from the Dental CPAs and Ellen Dorner of NL Transitions, a Dental Brokerage Firm

Definition of distress - “Acute or extreme pain or anxiety, state of extreme necessity or misfortune, to compel by pain or force of circumstances“.

Selling a dental practice in a distress situation is never easy or pleasant. It is laced with many difficult but related issues, i.e., maintaining staff, maintaining productivity and maintaining practice value.

When a distress situation (usually disability, death, or an extremely adverse financial condition) arises the first priority should be to “circle the wagons” and stabilize the productivity by securing a dentist capable of covering the practice. Possible sources could be younger dentists working in other offices in other geographical areas looking to supplement their income, or seeking out a dentist looking to associate in the practice for a short while with a longer term goal of ownership (this may not be very practical as it is a time consumptive process and therefore may not prevent a decline in productivity).  Perhaps even much more favorably, seek out an experienced dentist who has sold his/her practice, who still wants to work, and can cover the existing hours of the practice until a sale can be consummated.

Regarding the retention of experienced staff who are so valuable to patient relations and maintaining productivity, it is critical to provide reasonable assurances that a prudent buyer will want to retain staff and not make immediate changes in personnel or policy.

Next, if there hasn’t been a recent indication or range of value report of the dental practice done, then have one completed immediately so that you have some idea of and evidence of the value of the practice and a reasonable basis for the asking price in a sale situation. This will also provide a potential buyer with valuable information when he/she is doing their own due diligence.

Whatever you do – do not close or shut down the dental practice. It can be costly and difficult. The value of the “goodwill” will plummet at best, and, in worst case, will disappear altogether.

While the overall goal is to realize the maximum value for the dental practice in this or any other type of sale situation, one should recognize  that the real value of the dental practice (distress or not)  is what  a buyer is willing to pay and that the price and other terms will be a negotiation.

Finally, assemble an experienced, dental - specific team of advisors who will work for you and advise you solely as your advocate and not the buyers.

 Contact Ellen Dorner to discussion your situation, (800) 772-1065 www.NLTransitions.com 

Selling Your Dental Practice? What Information Will You Need to Gather?

Here is a blog co-written by Tim Lott, CPA, CVA - Dental CPA and Ellen Dorner of NL Transitions.

Whether you’re in the process of buying or selling a dental practice, the one question that always comes up is what information you will need to gather to get started. There is a basic list of information that your advisor will need to develop an asking price and assess the performance of the practice.

Unlike most dental practice sales brokers, we take a unique approach with our sellers.  Over the years we have handled hundreds, if not thousands, of transactions from both the sellers’ side and the buyers’ side. It has been the buyers’ side that has helped us to understand what every seller should be compiling to help their dental practice sales advisor.

Most dental practice sales advisors are mainly concerned with developing an asking price for the practice, which means they are primarily concerned with cash flow only.  They will typically ask for tax returns, annual reports with production and collection totals for the dental practice and maybe reports broken down by categories like diagnostic, preventative, operative, etc.  They will also ask the seller to complete a questionnaire that helps the advisor learn about the practice and to develop a dental practice profile.

The ultimate goal of all of this is to attract a serious and willing buyer.  By looking at this from a buyer’s perspective, that goal is more easily attainable.  While buyers are interested in the price of the dental practice, they are also trying to learn so much more about the practice - its strengths, weaknesses, opportunities and threats (SWOT).  All buyers MUST do their due diligence on the dental practice they are buying if they are going to borrow hundreds of thousands of dollars, therefore, they will usually ask for much more information than the typical seller/advisor has asked for and, unfortunately, this sometimes annoys both the seller and their advisor.

Based on the above, we take a buyer’s approach to the information gathering from the beginning of the process.  We want to be in a position from the start to not only inform the seller of a fair asking price, but also provide the additional information about the practice when we find them a buyer.  The other benefit is that this will also provide the information a buyer will require to do their due diligence.

An additional benefit to the seller is that when the buyer and their advisors receive all of this information so promptly, they will not become discouraged and feel that the seller is “dragging their feet”. From a buyer’s perspective, if gathering the information they need feels like they are “pulling teeth” (pun intended), one of two things potentially happen, either they move onto another practice or they make a lower offer. Our approach will deter the buyer from doing either of those.

For more information about your particular situation, contact Ellen Dorner or call us at (800) 772-1065